Samantha Luckman Hearing Care

Salisbury’s only independent hearing care provider


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» The world's first rechargeable, waterproof hearing aid

» Bluetooth Compatible

» Health Data Tracking

» Unrivalled Sound Quality

Sweatproof and Waterproof

Tested beyond IP rating 68 (gold standard for hearing aids) with sweat, sea water and chlorinated water. Capable of being submerged in 50cms of salt and pool water and regular sweat exposure.

Bluetooth Compatible

Easy Bluetooth connection to Apple and Android devices for true hands-free calling and streaming of audio. Listen to your favourite audio books or music whilst on the go, directly into your hearing aids. Answer a phone call with a double tap of your ear and have a full conversation completely hands-free.

Health Data Tracking

With Audéo Life, you will also have access to key health performance indicators, such as step count and activity levels, enabling you to set health goals and achieve an improved sense of well-being (requires making a Phonak account)

Unrivalled Sound Quality

With Phonak's Paradise chip at it's core, Life delivers exceptional sound quality in all 4 tech levels. Phonak's 'Autosense' program constantly assesses your surroundings and chooses from 200 blended environmental settings to give you the best speech sound in any environment.

Four levels of technology

With four tech levels, Life is sure to have something to suit every lifestyle and budget whilst still delivering that great Phonak sound. All levels have full Bluetooth connectivity; are rechargeable and of course - waterproof!

MyPhonak App

A compatible app that allows health monitoring (update in Aug 2022); basic volume and program adjustments as well as extensive fine-tuning and program creation if you like that sort of thing. And if you don't the aids will work beautifully without!

Book a test

Book in for a Full Hearing Consultation for an in-depth, detailed test and a discussion about your suitability for hearing aids generally or more specifically Phonak Audeo Life!

Book an appointment

Why Come To Us

As Salisbury's only independent hearing care practice, we promise to give you impartial, expert advice and an unrivalled service. Our experts give you the time; knowledge and understanding you need to make your own decisions about your hearing health.

Our Philosophy

We do things differently. The most important thing is that you are delighted with what we do. It is at the core of every appointment. It is our mission to get you hearing at your very best - at every visit.

Call us today on 07579 038824 or email

Book in for a Full Hearing Consultation to try some fantastic hearing aids

Call us today

Open hours

Mon - Thurs: 9 am - 5 pm
Fri: 9am - 4pm
Sat: 9am - 2pm Closed

Make an appointment

Online appointment system

Shop now

Shop our hearing aid accessories and other products online.

Me - headshot


Hearing care provider

Samantha Luckman is an experienced professional who qualified as a Hearing Aid Audiologist in 2002.

She says: 'I get excited about excellent quality hearing care. I know, I know I should probably get out more but ultimately there is no better feeling than significantly improving someone's quality of life by enabling them to hear better.

'My aim has always been to go above and beyond the expectations of my clients and to provide outstanding customer care. I am proud to say that's exactly what I do. 

'As a profession, we really can make a difference when we ourselves are prepared to listen and really hear what the client wants.

'It is my belief that this is only possible with appointment times that are long enough; products that are outstanding and the patience and expertise that experience brings. 

'I give you my word that I will always offer the very best advice at every single encounter. 

'And I bet I can get you excited about excellent quality hearing care too!'


Our Services

Samantha Luckman Hearing Care
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Hearing Aid Styles

Samantha Luckman Hearing Care
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Hearing Aid Prices

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Hearing Aid Technology

Find us in AJ Bass Opticians

We are now running clinics in AJ Bass Opticians in Downton, Wiltshire and Fordingbridge, Hampshire – come and visit! Alternatively, shop our hearing aid and wax preventing products online.


Why us?

Samantha felt it became increasingly apparent on the high street that quantity was, at times, more important than quality. With SLHC she wanted to be able to compliment the best equipment, products and experience, with the time needed to fully realise their potential.

Now, we have all the ingredients, and a passionate mission statement that we live and breathe. 


Our mission

To provide exceptional quality hearing care by understanding your needs and exceeding them.  

Dealing with someone’s hearing is as sensitive as it is complex, and only by allowing someone the time and opportunity to express themselves can we start to truly understand their needs.

Once we fully understand every concern and every reservation, we can then start to treat the client – fully, correctly and intuitively.

Sam kindly and professionally conducted thorough audiology testing on my ears back in 2006. She introduced me to the world of amazing hearing technology available and fitted my hearing aids in both ears. With her highly informative and helpful approach, Sam was the person to transform the quality of my life. I am now classed as severely deaf without hearing aids. Thanks to Sam’s knowledge, I was suddenly able to hear train station announcements, table conversations in noisy cafes and the sounds of my dearest daughter when she was born. I have hearing aids now the size of a pea but technology is only as good as the Audiologist who knows what programming is needed! It's like having a pair of glasses but in your ears. Sam first tested me age 29 so it's not just old people who need them. If you think you struggle hearing certain pitches, tones or situations I would a million percent recommend that you visit Sam at her Hearing Care place. Thank you so much Sam! 

Dr Laura Hooper

I worked with Sam a few years ago. Sam is kind, generous with her time, and absolutely professional. I wouldn't hesitate to visit her, she has a great heart, and is doing this wonderful work from a place of caring and vocation. After many years in Audiology, her skill set is extremely high. 

Martin Stratton

Dear Samantha, I just wanted to say how delighted l have been so far, with the results of the micro suction treatment you provided. The whole procedure was very well explained and l felt at all times, in excellent hands. You dealt with my questions clearly and with appropriate detail and the session provided a lot of interesting facts as well as visual detail on the screen. The atmosphere, in a pleasant environment, was refreshingly relaxed and l very soon had every confidence that what you proposed was carefully considered and geared, both to my hopes and to the situation you found. Your advice was also very welcome. So, many thanks for a surprisingly enjoyable and informative, medical consultation. Highly recommendable. 

Anthony Powell